Last updated: July 21, 2026
We want you to be fully satisfied with every purchase. If you need to return an item, the following policy describes exactly how the process works, who pays for shipping, and when you can expect your refund.
Return Eligibility Window
You have 30 calendar days from the date your order is delivered to initiate a return. The 30-day period begins on the delivery date shown in the carrier’s tracking records. Requests received after this window cannot be accepted.
Condition Requirements for Standard Returns
To be accepted, a returned item must meet all of the following conditions:
- The product must be unused and in the exact same condition as when it was shipped to you.
- It must be in its original, sealed packaging with all manufacturer seals, shrink wrap, and protective caps intact.
- All accessories, manuals, warranty cards, and inserts originally included in the box must be returned with the product.
Products that have been opened, poured, installed, or have missing or damaged original packaging will not be accepted for a standard return.
Defective, Damaged, or Incorrect Items
If the item you receive has a manufacturing defect, is damaged during shipping, or we mistakenly ship the wrong product, you are fully covered. In these situations, please retain all original shipping materials (including the outer box and inner packing) and contact us immediately at info@amsoillsale.vip with your order number, a description of the issue, and clear photos. We will arrange for a free return and provide a replacement or a full refund based on your preference and product availability.
Return Shipping Cost
All eligible returns within the United States ship back to us for free. You will not pay any return postage. We also do not charge any restocking fees, handling fees, or hidden deductions. Once your return is authorized, we will send a prepaid, trackable return shipping label directly to your email.
Step-by-Step Return Process
- Contact Us: Email info@amsoillsale.vip with your order number and a brief explanation of the reason for the return.
- Receive Authorization: We will review your request and, if eligible, issue a Return Merchandise Authorization (RMA) number along with a prepaid return label. Please note that an RMA number is required for all returns; packages sent back without one may experience processing delays.
- Pack the Item: Place the item securely in its original packaging, include all components, and seal the box. The RMA number must be written on the outside of the package but not directly on the product’s original box.
- Ship the Package: Attach the prepaid label and drop the package off at the designated carrier location shown on the label.
- Inspection: Once your package arrives at our returns department, we will inspect the contents. You will receive an email confirming receipt and the result of the inspection.
Return Address
All returns must be shipped to the following physical address:
Amsoil Sale VIP – Returns
153 Sabinas Way
Saint Marys, GA 31558
United States
Refund Processing Time
After a successful inspection, your refund is processed within 1 to 2 business days. The money is credited back to the original payment method you used for the purchase (credit card or PayPal). After we submit the refund, it may take an additional 7 to 10 business days for the funds to appear on your statement, depending on your financial institution’s processing timeline. You will receive a confirmation email when the refund has been initiated.
Packages with Visible Shipping Damage
If your package arrives with obvious external damage (torn, crushed, or wet), please take several clear photographs of the box before opening it and contact us within 5 days of delivery. This documentation allows us to file a claim with the carrier and ensures the fastest resolution for you.